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Knowledge base
FAQs
Shipping FAQs
5
How long will the delivery take?
When will I know my order is on its way?
Multiple Parcels
Do we deliver to Parcel lockers or PO Boxes?
Information about Couriers
Pricing FAQ's
5
Can you split quantities?
How much is delivery?
Do you offer a discount for multiple orders?
Do prices include GST?
Do you print on site?
Artwork FAQs
4
Do we offer embossing?
Can you do a one off print for us to check our artwork?
Proofing Your Artwork
Not Receiving Digital Proofs?
Payment FAQs
1
What Payment Options Are Available?
Getting Started
Placing an order
5
How To Order Via Email
How to order via website
How to Reorder?
How to re-order a previous order via your online account?
Can I change/cancel my order?
Most Asked Questions
Round Corners
1
Round Corners
Which files to upload?
3
Most Files
PNG and JPGS
Where do I upload files?
Sample Pack Requests
2
Sample Pack Requests
Can I request other Samples?
Minimum Quantity
2
Minimum Quantity for Business Cards
Minimum Quantity for Envelopes
Coloured Edges
1
Coloured Edges
Canva
2
About Canva?
Does Canva provide the correct files for print?
Fonts
1
Fonts
Printing Locations
1
Printing Location?
Square Cards
2
Size?
Stock
Proof Cost?
1
Charges for Additional Proofs
Walk ins?
1
Walk ins?
Can I have Scodix and Spot UV on the same card?
1
Different effects on the same design
Can you print cards like this?
2
Sending images on chat
Custom orders
Lo and Hi Res Files
1
Lo/Hi Res Files
Colour Matching
1
Can you colour match?
Writing on Velvet
1
Can you write on Velvet stock?
Artwork
Setting Up Your Artwork
11
What is Print Ready Artwork?
What is the Safe Zone?
Converting Fonts to Outlines
Spot & Pantone Colours
What Are The Best CMYK Values For Rich Black
View all 11
Print File Specifications
5
Scodix Business Cards Artwork Specifications
Raised Gold/Silver Business Cards Artwork Specifications
Foil Business Cards Artwork Specifications
Spot UV Business Cards Artwork Specifications
Scodix Postcards Artwork Specifications
Production Times & Schedules
Production
4
What Time Is Cutoff?
Fastest Business Card Options
Reprint Policy
Print Production Schedule
Product Specific Info
T-Shirts
1
What Is The Maximum Print Size?
Business Cards - Recycled
1
What Colour Is the Recycled Stock?
Business Cards - Kraft
1
Kraft Business Cards
Presentation Folders
2
Can we print A5 Presentation Folders?
How to set up a double sided folder?
Coffee Cups
1
Coffee Cup Facts Sheet